Mirrors for Training Ltd will respect your privacy and ensure that all sensitive and personal information provided to us is lawfully processed and held in accordance to the Data Protection Act 1998. Personal/sensitive information is deemed to be any information that identifies a living individual.

Mirrors for Training Ltd will control the data you supply, and we agree to collect and control this information in accordance with the Data Protection Act 1998. Mirrors for Training Ltd contact information can be found on the bottom section of our website.

Controlling your information

When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers, e-mail addresses, and payment information such as would you like to pay via Bank Transfer, Credit/Debit Card or Pay Pal. We do not need to hold your payment information on file.

When you visit our website we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our website that you view. We may tie this information to the personally identifiable information we have about you.

We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our website. See “What is a Cookie” by clicking here. We may tie this cookie to the personally identifiable information we have about you.

Using your information

We will use your personally identifiable information only as follows:

For payment purposes and to provide customer support;

• To announce special offers or provide other information from time to time via e-mail.
• We will not provide any personally identifiable information about you to any other person other than:
• A law enforcement or regulatory agency at their request;
• A person or company who acquires our business/organisation;
• We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists

Accuracy

Mirrors for Training Ltd endeavour to keep all personal information that they store up to date. We will amend any information we find to be inaccurate or are informed is inaccurate at our earliest convenience.

To ensure compliance with the data protection act 1998 Mirrors for Training Ltd are happy to supply you with any details we hold about you. This service is free of charge and usually available within 24 hours of your request except on weekends & bank holidays.

Mirrors for Training Data Protection Officer & Data Controller is;

Andrea Bowen

We process your data for the purposes of contacting you with regards to your orders with Mirrors for Training Ltd.

Your information is stored in the United Kingdom

We retain your financial transactions & information for 6 years and then it is destroyed.

If you would like to withdraw your consent Mirrors for Training Ltd to hold your information on file please do so in writing;

Mirrors for Training HQ
Units 9-11 Modular Business Park
Aspley Close
Four Ashes
Wolverhampton
West Midlands
WV10 7DE

You have the right to lodge a complaint regarding your personal details to;
Membership Department

Mirrors for Training  HQ
Units 9-11 Modular Business Park
Aspley Close
Four Ashes
Wolverhampton
West Midlands
WV10 7DE

Mirrors for Training are members of the ICO

Your personal data is only obtained via your enquiry application form or through purchases you have made through our shop.

Use of non-personally identifiable information

We do not share any of you personal information

Security of your information

We store your personally identifiable information and payment method information on databases located in the UK, and in full compliance of the Data Protection Act. All data such as card numbers are encrypted, and we will take reasonable security measures to protect your personal identifiable data in our databases. All Mirrors for Training websites are in compliance.

Children’s privacy

Our service is available to persons under the age of 18, but only with the consent of their parent/guardian. We will not intentionally maintain information about anyone under the age of 18.

Payments via Credit/Debit Cards, PayPal & Bank Transfer

• We do not store customer credit/debit card details

Requesting removal of or a copy of your personal details from Mirrors for Training

If you would like your personal information removed from Mirrors for Training  or require to see what we hold on you, please contact the Data Control Department;

info@mirrorsfortraining.co.uk

Please ensure that you are using your email address that you signed up with and quote your Mirrors for Training  Membership Number.

If you would like to request this information in writing please do to the following address;

Data Control Department
Mirrors for Training
Unit 9-11 Modular Business Park
Aspley Close
Four Ashes
Wolverhampton
WV10 7DE

If you feel that there is a copyright or data infringement issue, please email info@mirrorsfortraining.co.uk